Home Office Solution

  • In 1997, competitors were gaining market share in the home office networking space
  • A usability study showed that it took 3.5 hours for experts to configure our products
  • Users were confused by cabling, documentation, and the command line interface

  • Color-coded cables and corresponding labels on devices
  • Four-color quick start guides
  • Simplified packaging
  • Home Office Solution–a wizard to simplify configuration

  • Enabled novice users to deploy in 20 minutes
  • Grew our market share from $200 million in revenue to over $2 Billion